Privacy Policy

Effective Date: October 21, 2025

Business Name: D@Health LLC DBA D*GLOW Consulting

Website: www.dglowconsulting.com

At D*GLOW Consulting, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website or use our services, in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Who This Policy Applies To

This policy applies to:

  • Visitors and clients located in the European Union (EU), United Kingdom (UK), and California, USA

  • Adults aged 18 and over (we do not knowingly collect data from minors)

2. What Information We Collect

We collect the following personal information when you interact with our website, services, or forms:

  • Information You Voluntarily Provide

  • Full name

  • Email address

  • Phone number

  • Appointment or consultation details

  • Intake form or coaching questionnaire responses

  • Payment information (processed by secure third-party providers)

  • Information Collected Automatically by Squarespace

  • IP address

  • Device and browser type

  • Pages viewed and time spent on site

  • Location data (approximate, based on IP)

  • Referral website or links clicked

  • Squarespace collects this data via cookies and similar tracking technologies.

3. Legal Bases for Processing (GDPR)

If you are in the EU/UK, we collect and process your personal data based on the following lawful bases:

Consent – when you opt in to newsletters or submit a contact form

Contract – to provide consulting/coaching services you request

Legal obligation – for compliance with tax or legal reporting

Legitimate interests – to improve our services and secure the website

4. How We Use Your Information

We use your information to:

  • Provide coaching or consulting sessions

  • Manage appointment bookings via Squarespace Scheduling (Acuity)

  • Respond to messages and inquiries

  • Process secure payments

  • Send you appointment confirmations, reminders, or follow-ups

  • Send marketing emails (only if you’ve opted in)

  • Improve website performance and service quality

  • Comply with legal or regulatory requirements

5. How We Share Your Information

We do not sell or rent your data. We may share it with:

  • Service providers, such as:

  • Squarespace (website + scheduling)

  • Stripe or PayPal (payment processing)

  • Email marketing platforms (e.g., Squarespace Email Campaigns, Mailchimp)

  • Legal authorities, if required by law

  • These third parties process your data on our behalf and are obligated to safeguard it under strict data protection agreements.

6. Your Rights Under GDPR and CCPA

Depending on your location, you have the following rights:

  • If You Are in the EU or UK (GDPR):

  • You have the right to:

  • Access the data we hold about you

  • Correct inaccurate information

  • Request deletion of your data (“right to be forgotten”)

  • Object to or restrict certain processing

  • Withdraw consent at any time (e.g., unsubscribe from emails)

  • Request data portability

If You Are a California Resident (CCPA):

  • You have the right to:

  • Know what personal information we collect and how we use it

  • Request a copy of your data

  • Request deletion of your personal information

  • Opt out of the sale of personal data (we do not sell your data)

  • Not be discriminated against for exercising your privacy rights

  • To exercise your rights, email us at d@healthd3.com. We may need to verify your identity before responding.

7. Data Security

We take reasonable steps to protect your data using secure servers, encrypted transmissions (SSL), and strong password protection. However, no method is 100% secure, and we cannot guarantee absolute data security.

8. Data Retention

We retain your personal data:

  • For as long as needed to provide services

  • To meet legal or financial reporting requirements

  • Until you request deletion (unless restricted by law)

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies (via Squarespace) to:

  • Understand site usage and performance

  • Enable site functionality

  • Track user behavior (analytics)

  • You may adjust your browser settings to decline cookies

10. International Data Transfers

Your data may be processed outside your country of residence, including in the United States (where Squarespace’s servers are located). When we transfer your data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) for EU/UK residents.

11. Children’s Privacy

This website and our services are intended for individuals aged 18 and older. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with the revised effective date. Continued use of our website after changes implies acceptance.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

D@HEALTH LLC DBA D*GLOW Consulting

Email: d@healthd3.com